Warranty
This page is in German
Our legal texts are only available in German. Only the German version is legally binding — a translation could introduce inaccuracies in periods, formal requirements and legal terms. If anything is unclear, please contact us at info@gastro-nik.com and we will gladly explain it in English.
We advertise all products with the manufacturer's warranty — here you can find the related information according to § 479 BGB.
What does manufacturer's warranty mean?
All devices offered by Gastro-Nik come from official German distribution channels and are equipped with the regular warranty of the respective manufacturer. The warranty provider is the respective manufacturer of the product:
- Bartscher GmbH, Franz-Kleine-Straße 28, 33154 Salzkotten
- KBS Gastrotechnik GmbH, Schoßbergstraße 26, 65201 Wiesbaden
- Saro Gastro-Products GmbH, Sandbahn 6, 46446 Emmerich am Rhein
- VITO AG, Eltastraße 6, 78532 Tuttlingen
The scope and duration of the warranty depend on the warranty conditions of the respective manufacturer (usually 12–24 months from purchase; the warranty conditions included with the device or available from the manufacturer are decisive).
Warranty processing
In case of warranty, we will be pleased to assist you in the processing with the manufacturer: Simply contact us at +49 6724 2069393 or info@gastro-nik.com — with article number, purchase receipt and a short description of the fault.
Your statutory rights
Important: The manufacturer's warranty is a voluntary service provided by the manufacturer. Your statutory defect rights (legal warranty) against us exist independently of the warranty and are not limited by it. The exercise of statutory defect rights is free of charge.
Last updated on 7 July 2026.